VII. Troubleshooting

Before you contact your local service center, please read the following tips carefully.
NOTE: if the antenna is covered with snow or the RF signal is weakened by heavy rain, the quality of
audio and video may become temporarily poor. If you experience poor audio and video quality due
to bad weather conditions, please check if your satellite antenna is oriented in the original direction.
And see if it is covered by snow. Also, check if your LNB is not damaged.


1. No video on TV
2. Problem with audio quality
3. Remote control problem
4. Channel search problem
5. Encrypted channel viewing problem
6. Recording problem
7. Noise